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How to set your RCON password
Open the command line manager in your control panel.
Click custom command lines.
Create a new one, fill in the details, making sure you click the check-boxes next to the fields that you are typing for (map, gamemode and rcon password).
Click save, and make sure that you click select at the far right of the command line.
Double check that the command line is selected.
Restart your server

If you have any further questions, feel free to submit a support ticket and one of our staff members will provide assistance - https://billing.nitrous-networks.com/submitticket.php